Menu:

Office: Monday to Friday: 09:00 - 13:00 / 14:30 - 18:00  |  Saturday and bank holidays: 09:00 - 14:00
Sunday: Closed  |  Mobiles Everyday from 08:45 - 21:00 | 25th December & 1st January: Closed 
C. C. Monumental Experience, 1st floor, Shop 5, 9004-541 Funchal - Madeira

Safety

 

Madeira Levada Walks Safety Policy
Our guests comfort and personal safety are paramount!

In the interest of your safety 'Madeira Explorers' reserves the right to change, postpone or cancel walks without prior notice due to adverse weather conditions, landslides etc. The officially qualified mountain guides decision to alter or change the walks is final.

Madeira Explorers has graded the walks according to the grading system from the department of Tourism. Please insure that you are properly equipped and in a reasonable state of health. Do not attempt to do more than you are capable of doing!

Madeira Explorers is a fully licensed and comprehensively insured company that supports the principles of the UNESCO and contributes to the protection of the Laurissilva forest, a proclaimed World Heritage site.

Cancellation Policy
If you wish to cancel a booking, refund is only possible if such cancellation is received at Madeira Explorers office not later than 16:00 on the day prior to the walk taking place. Modifications after 16:00 on the day prior to the walk taking place will be charged at 50%.

Staff: Certified mountain guides and drivers

Madeira Explorers always puts your safety first!